Your stay is provided by Fontsanta Hotel, with Wellness Traveller acting as your booking Agent. The hotel's cancellation and amendment terms apply.
For refundable bookings, Wellness Traveller requires an additional 24 hours' notice before the hotel's cancellation deadline, allowing us time to process the cancellation on your behalf. Your cancellation will take effect from the date we receive your written request.
Fontsanta cancellation terms:
High season (1 June – 30 September):
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A penalty of 50% applies to cancellations made within 21 days before arrival.
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A penalty of 100% applies to cancellations made within 14 days before arrival.
Low season (rest of the year):
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A penalty of 50% applies to cancellations made within 15 days before arrival.
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A penalty of 100% applies to cancellations made within 7 days before arrival.
Non-refundable rates:
The full amount of the booking will be charged to the credit card provided upon confirmation. This reservation cannot be modified and is non-refundable. In the event of cancellation, the amount charged will not be refunded. If the credit card is declined, the hotel reserves the right to automatically cancel the reservation.
If your plans change, please email hello@wellnesstraveller.co, quoting your booking reference.
A £25 administration fee per booking applies where you ask us to make a change or cancellation, in addition to any charges under the hotel's terms. This fee does not apply where you have a statutory right to cancel without charge.